Delete your account
Route Drops — signup.routedrops.com
Delete individual records (no request needed)
You don't need to email us to remove a single order. In the dispatcher panel,
open the order list and press Dzēst (Delete) — the order is removed immediately
and permanently.
Delete your whole account
If you created a Route Drops account at signup.routedrops.com, you can ask
us to permanently delete your entire instance and everything in it — whether or
not you're still using it.
How to request deletion
- Email info@routedrops.com from the email address you signed up with, with the
subject line "Delete my account".
- Include your business name or address (e.g.
your-business.routedrops.com) so we can find your account.
- We'll confirm we've received your request, and confirm once deletion is
complete — normally within 7 days.
What gets deleted
- Your whole instance and its address
- All dispatcher and driver accounts
- All orders, addresses and client contact details
- Driver location data
- Delivery photos and signatures
- Your signup record (business name and email)
What may be kept
Nothing is kept for any other purpose after deletion, and nothing is shared
with third parties. Data may remain in server backups until they are overwritten
by newer ones.
Contact
Questions about this process can be sent to info@routedrops.com.